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You can now pay your hospital bill online.
Hospital Charges:
Your bill reflects all of the services you receive during your stay. Charges fall into two categories: a basic daily rate, which includes your room, meals, nursing care, housekeeping, telephone and television; and charges for special services, which include items your physician orders for you such as X-rays or laboratory tests. You may receive a billing statement in the mail. This statement lets you know that your hospital charges have been forwarded to your insurance company for review and reimbursement.
Professional Fees:
Physician services are billed separately. You will receive a bill from your obstetrician and a bill from your baby's pediatrician. You also may receive a bill for professional fees for interpretation of certain lab tests and/or a bill from your anesthesiologist.
Questions About Your Hospital Bill:
If you have any further concerns about billing and/or payments, call (312) 926-6900 or (800) 845-9028. An automated telephone line is available 24 hours a day and a representative is available Monday through Friday 8 a.m. to 5 p.m.
If you have questions about a bill not issued by Northwestern Memorial, please contact the individual or group listed on that particular bill.
Financial Counseling:
For assistance in resolving hospital bills, please contact our Financial Counselors at (312) 926-6906 from 8 a.m. to 5 p.m. Monday through Friday or 8 a.m. to 4:30 p.m. on Saturday.
About Your Hospital Bill (PDF)
Helpful information about the billing process, medical insurance claims and financial assistance programs, including free and discounted care.
Su Factura del Hospital (PDF)
Información útil sobre el proceso de facturación, reclamos de seguro médico y programas de asistencia financiera, incluyendo cuidado gratuito y con descuentos.
